BHelf wrote:I ordered Rosetta Stone Russian from MFW. My DD (8) was using the headphones today while listening to the Russian CD that came with the packet. I had asked her not to use the headphones because she was going into a room by herself with the door closed and I KNEW that inevitably something would happen. She forgot she had on the headphones and jumped up and ran to the door and broke them. How can I go about getting these replaced? Sigh....
Well, at our house last week, I had reminded my kids (again) that when they finished using their RS headphones they needed to put them back in their drawer and NOT leave them in the floor! They ended up getting stepped on and the ear piece broke off and wires were broken. I called RS and they said that I can buy a replacement pair for $29.99 plus shipping or just purchase a pair elsewhere that are USB with microphone. I purchased a set on clearance at Target for $16 and they have been working great.
So sorry that you have had that problem as well.