amelasky wrote:I set my daughter up on the basic program thinking that was the plan she needed to be on. It seemed less intense than the complete school year program. She loved it the first day and almost completed a full lesson.
Now I am not so sure what to do! Towards the very end of the lesson, she hit a phrase that for some reason, neither one of us can say correctly. It will not let us skip the phrase. So, we're literally stuck. What do I do now? Do I need to set her up on a new "plan" in order to bypass the dreaded phrase? We have both driven ourselves crazy trying to say it correctly.
She's only 8 (3rd grade). I wanted her to spend a little time (15 minutes or so) each day being exposed to the language in more detail than Dora the Explorer can offer, nothing too serious.

Thanks in advance for your help.
Annie,
remember too, Rosetta Stone customer service has the ability to help with technical questions too. It can only help to improve their product.
I asked my oldest daughter for tricks to skip a frame. There are times that our microphone goes out and she has to skip a frame. so she's learned a trick or two.
We assume you're doing speaking and listening path as that is the most basic path for young kids.
so we set up an account on our side for that path and put me on the mic
sure enough, I still can't say the most formal hello greeting in Russian. good thing I'll never actually go there.
anyway, after 4 tries, I hit the button that is in the lower right corner that looks like 2 arrows.
it took me right away to the next screen.
I went back.
Tried the following approach
failed at saying it right again. it hates me. I'll stick with the informal greeting if I need it or at least say good morning instead of Hello.
anyway....
I then went to the buttons at the bottom of the screen and went to the number 2
it let me go there
My oldest said:
try this mom
hit the button on the lower left corner
that helps with answers
hit it again
try again to say the word. You can do it mom. don't worry,
and this time it took my answer.
My oldest said "mom, tell this lady on the board that if you get it wrong 2 times in a row, you have to reset that frame no matter what. So, you either go to a practice and break it down with the helps, or you hit the answer button and hit the answer button again."
so. if you get it wrong more than 2 times, it will not accept it because it wants you to ask for help in some fashion.
but, you can advance the screen with either the double arrow, or click on a number at the bottom.
if none of that works, let us know and Kate can try again.
-crystal
wait a minute, says my oldest......
have they played with the mic sensitivity and range? Are they on easy or hard with that?